Frequently asked questions:                                           Home 

*My sewing machine is too heavy.
*I can not see very well to thread the needle in my machine.
*I need a good pair of scissors.
*My hands are too weak to use my scissors.
*Do you sharpen scissors?
*I need to stitch jeans.
*I need to stitch long patterned fabric without slippage.
*What is an embellisher?
*Do you buy second hand machines?
*Do you take machines in part exchange?
*I have a special project which involves unusual stitching, can you help?
*Do you sell special feet and accessories?
*I have found in the internet machines that are cheaper than yours, why?
*Do you repair all machine models?
*What is the turnaround time for repairs?
*Can I have a free estimate to repair/service my machine?
*How much do you charge to repair/service my machine?
*I need to stitch sticky materials such as rubber or vynil. What should I do?


My sewing machine is too heavy.                          Back to top
Modern machines are usually much lighter than old ones. We take your old machine in part exchange if you decide to buy a machine from us.

I can not see very well to thread the needle in my machine.                         Back to top
We sell sewing machines with a very easy to use needle threader. We take your sewing machine in part exchange when you buy one from us. And remember we train you for free in the use of your new machine.

I need a good pair of scissors..                          Back to top
We stock high quality scissors in many sizes and styles. Tailor's shears, embroidery scissors, Scissors specially designed for upholstery, serrated scissors, pinking shears, thread snippers. We also stock fine re-chargeable electric scissors that make cutting a very easy task. These scissors are specially useful for people with weak hands (such as arthritis sufferers). Come and test any of them yourself.

My hands are too weak to use my scissors..                          Back to top
We stock fine re-chargeable electric scissors that make cutting a very easy task. These scissors are specially useful for people with weak hands (such as arthritis sufferers). Come and test them yourself, you'll love them.

Do you sharpen scissors?..                          Back to top
Yes, we offer a precision sharpenning service done in our workshop.

I need to stitch jeans..                          Back to top
We stock jeans needles. Strong, high quality needles especially manufactured to stitch tightly woven fabric, such as jeans.

I need to stitch long patterned fabric without slippage..                          Back to top
We offer solutions from a simple attachment for not demanding jobs to specialized sewing machines engineered to work very precisely in those situations. Phone us with more details and we will be pleased to advise you.

What is an embellisher?..                          Back to top
An embellisher is a machine that allows you to "sew without thread". The machine has a number of barbed needles . When you work on a piece of fabric and some other material on top (felt, other fabrics, netting, wool fibre, etc.) the needles "merge" the fabric with the material creating artistic textures. Come to our shop for a demonstration.

Do you buy second hand machines?.                          Back to top
We sometimes buy second hand machines, but it is just machines with a special characteristic we are interested in (for example a specialised machine, a rare machine which is sought after but not often available, a good condition industrial machine, etc.). Phone us for advise. Also remember that we take any old machine in part exchange when you buy one from us.

Do you take machines in part exchange?..                          Back to top
Yes, we take your old machine in part exchange, come and see us for more details.

I have a special project which involves unusual stitching, can you help?..                          Back to top
We have ample experience in all related to sewing machines. We have helped in many situations (Machines used in Harry Potter film and Eastenders sets, stitching for parts of a space satellite, Irish dresses, fishing nets, carpet overlocking, amongst others. Let us know your needs, we will be pleased to help.

Do you sell special feet and accessories?.                          Back to top
All sorts of feet, parts and accessories for sewing machines, overlockers, carpet whippers, net mounting machines, blind hemmers, bag closers, fabric cutters, etc. Too many to list. Phone us with more details and we will be pleased to advise you.

I have found in the internet machines that are cheaper than yours, why?.                         Back to top
*Very cheap machine manufacturers, in their quest to make everything as cheap as possible, include many plastic parts inside the machine and the quality control is neglected.
This results in noisy, not very stable machines that can break easily. The after sales service and experience of most internet suppliers is often non-existent. The customer frequently finds that the machine they have bought is nothing but a lot of trouble. With the seller at a distance any check on the machine involves postage and packing expenses.
We often get frustrated people who have bought a cheap machine come to our shop for help after spending money trying to get a problem with their machine solved by their seller under the guarantee, without any success. When they arrive to us willing to pay to have their machine fixed, they frequently find out that it is not cost effective to have it repaired. They regularly end part-exchanging their machine for a good quality one.
*We take great care to stock good quality machines. We offer you advice on which machines are suitable for your needs and budget.
If you buy a machine from us we personally back it up (we have our own workshop in our premises and more than 60 years experience), you just bring it to us and we will deal with any guarantee issue ourselves (often then and there).
If you buy a machine from us you get free training on how to use it.

Do you repair all machine models?.                          Back to top
We repair and service all models of sewing machines, overlockers, carpet whippers, net mounting machines, blind hemmers, bag closers, fabric cutters, etc. in our own premises. We have more than 60 years experience.

What is the turnaround time for repairs?.                          Back to top
Usually a week, if you need it quicker than that we often can oblige. When customers who live far from us come with their machine to be repaired or serviced we frequently repair it the same day (while they go shopping, etc.)

Can I have a free estimate to repair/service my machine?.                          Back to top
If you bring your machine to us we are usually able to give you an free estimate while you wait. If we are busy then we ask you to leave your machine and we contact you later with the free estimate. There is a very few cases in which we charge for an estimate and that is when the machine has to be opened and/or needs complex testing to ascertain what is wrong with it (this is extremely rare and we would let you know before working on it). If the estimate is chargeable, the charged amount is credited against the price of the repair if you decide to have it repaired or against any machine bought from us if you decide not to have it repaired and decide to buy a another machine instead.

How much do you charge to repair/service my machine?.                          Back to top
It is impossible to give an estimate without seeing the machine first. But as a rough idea most of our estimates start about £40 plus VAT. A 10% discount is given for pre-payment.

I need to stitch sticky materials such as rubber or vynil. What should I do?.                          Back to top
Contact us, depending on the nature of your project and the characteristics of your sewing machine, we will advise you the best way to do it. br>
We sell, repair and service: Sewing machines, embroidery machines, embellishers, carpet overlockers, overlock machines, carpet whippers, carpet whipping machines, carpet overedgers, walking foot machines, top feeding machines, heavy duty machines, embroidery units, industrial machines, domestic machines, household machines, semi-industrial sewing machines, fabric cutters, electric cutters, re-chargeable cutters, zig-zag machines, straight stitch machines, hand machines, blind hemmers, fellers, felling machines, blind hemming machines, net mounting machines, fishnet mounting machines, sport net mounting machines, net mounting machines (garden nets, fruit nets, cargo nets, exclusion nets, etc.), bag closers (for: agricultural products, rice, oats, cereal, carrots, animal feeds, fertilizer, chemicals, etc.), bag closing machines, portable machines, machines with needle threaders, lightweight sewing machines, flat bed sewing machines, sleeve arm sewing machines, free arm sewing machines, etc.
We stock and repair all makes: Brother, pfaff, singer, toyota, frister and rossmann, janome, elna, bernina, Juki, bigfoot, majestic, regency, silver, J & B, frister and rosman, victoria, jenome, crown, seiko, crown point, J&B,lervia, joy's, etc.
We cover: luton, stevenage, hitchin, bedford, harpenden, bedfordshire, london, hertfordshire, buckinghampshire, watford, st albans, hemel hempstead, tring, baldock,welwyn garden city, milton keynes, berkhampstead, letchworth, hatfield,cambridge,london ,toddington ,caddington ,sandy, welwin, bedfordshire, buckinghamshire, welwyn garden city, hertfordshire, oxfordshire, wales, england, ireland, scotland, uk, kent, essex, middlands, manchester, liverpool, devon, lake district.
We stock machines for many uses: upholstery, upholsterer, classic car restoration, carpet whipping, carpet overedging, stitching leather, canvas, jeans, heavy duty fabrics, silk, linen, webbing
Our services: sewing machine repairs and service, overlocker repairs and service, service, sale, precision scissors sharpening, overlocker blades sharpening, servicing sewing machines, adjusting sewing machines, maintaining sewing machines, sewing machine motor repairs, motor rewinding, we are certified pfaff repairers, embroidery digitising, embroidery designs, digitizing, training, PAT testing, electrical safet test, schools, colleges and local authorities orders, sewing machines and overlockers part exchange, sewing machines and overlockers bought and sold.
We stock many sewing machine accessories, attachments and parts: bobbins, pre-wound bobbins, 15k bobbins, 11mm bobbins,plastic bobbins, metal bobbins, genuine bobbins, 11 mm bobbins, bobbin cases, needles, jeans needles, embroidery needles, leather needles, double needles, overlocker needles, industrial machine needles, domestic sewing machine needles, 45k needles, 16x231 needles, 130 needles, 134 needles, 130r needles, 134r needles, 705h needles, 81x1 needles, flat sided needles, 15x1 needles, hax1 needles, 130r needles, 75h needles, 1638 needles, db1 needles, universal needles, felling machine needles, feller needles, blind hemmer needles, carpet overlocker needles, carpet overedger needles, sewing machine foot controls, sewing machine electronic foot controls, sewing machine foot pedals, overlocker foot controls, sewing machine feet (zig-zag foot, straight stitch foot, roll hemmers, binder foot, zip foot, narrow zip foot, invisible zip foot, adjustable zip foot, hopper foot, darning foot, free embroidery foot, gathering foot, narrow hemmer, teflon foot, gauging foot, piping foot, welting foot, double piping/welting foot, buttonhole foot, applique foot, industrial foot, domestic machine foot, cording foot, button sewing foot, roller foot (for leather, vynil, rubber and other difficult or sticky materials), pleating foot, ruffling accessory, automatic buttonhole foot, picot foot, etc.) loop turners, crochet hooks, belt loop turners, carpet whipping latch tools, belts for sewing machines, leather belts, rubber belts, winders, quicknpick, winder rubber rings, thread stands, cotton stands, bulbs for sewing machine, e14 bulbs, sewing machine screw and bayonet fitting bulbs, scissors, hand and electric scissors (for weak hands or people suffering from arthritis), fabric cutters, overlocker blades, threading wires,tailor shears, left hand scissors, thread snippers, pinking shears, embroidery scissors, zig-zag scissors, needle plates, throat plates, shuttles, feed dogs, v belts, v rope belts, treadles, sewing machine motors, drawers, stands, hinges, oil, sewing machine oil, lubricating oil, silicone spray, safety pins, hand needles, velcro, belt guards, machine embroidery thread, overlocker thread, sewing thread, nylon thread, polyester thread, wooly nylon, cotton thread, thread guides, balance wheels, eye guards, bias binding foot, dummies, adjustable dummy, dress forms, dressmaking models, lamps, embroidery frames, embroidery cards, embroidery software, embroidery designs, quickunpicks, sticth rippers, seam rippers, thimbles, needle threader, french chalk, marking chalk, drive belts, thick threads, led lights, sewing machine clutch motor, power saving motors, embroidery backing, water soluble embroidery backing, motor brushes, pitman rods, buttonhole accessory, finger guards, etc.